Issue ID | 467358 |
Internal NHTSA # | 10061936 |
Manufacurer | DAIMLERCHRYSLER CORPORATION |
Brand | DODGE |
Model | DURANGO |
Model Year | 1998 |
File date | 27/05/96 |
Component | SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT |
Product type code | VEHICLE |
Description of the problem | Since i purchased my durango in 1998 from the dealer i have had it in for numerous repairs and complained at least three times about a noise i heard near the rf wheel. They have told me it was a steering adjustment etc. I have paid for numerous repairs and still the noise is there. It is the ball joint,i have 80,000 miles on my vehicle and the noise was present since 256 mi. I have all my dealer service records and i will be happy to provide them which document my noise complaints and mileage. I was just advised by a mechanic it was the ball joint and about your investigation. No vehicle should have a problem like this at 256 miles unless it is a defective part. The same noise is present, i have no less than five witnesses also who have heard the noise and asked me about it yet the mechanics denied being able to replicate it. *ak |
Vehicle Mileage at Failure | 256 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | PHOENIX, AZ |
VIN pattern | 1B4HS28Y7WFXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 27/04/98 |
Was original owner? | N |
Anti-lock brakes | Y |
Cruise control | Y |
Number of cylinders | 8 |
Drive train type | 4WD |
Transmission type | AUTO |
Vehicle speed | 20 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | EARNHARDT DODGE |
Dealer's telephone number | 800-497-8740 |
Dealer's city | GILBERT |
Dealer's state code | AZ |
Dealer's ZIP code | 85048 |