Issue ID | 471872 |
Internal NHTSA # | 10065632 |
Manufacurer | DAIMLERCHRYSLER CORPORATION |
Brand | DODGE |
Model | DURANGO |
Model Year | 1998 |
File date | 06/04/04 |
Component | SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT |
Product type code | VEHICLE |
Description of the problem | I have a 1998 dodge durango and was told that i needed new ball joints on the front of the truck. I had heard there is an investigation going on due to so many complaints on the ball joints in the 1998 to 2003 durangos. If i had not taken it in for a routine oil change this would not have been caught and there would have been an accident. The reason it was caught was the service consultant at dodge asked if i had checked the front end alignment lately. I said no and told him to check it. He called back with the ball joint problem that will now cost me $1800. 00. It is very strange that they asked to check my front end alignment with an investigation going on. *la |
Vehicle Mileage at Failure | 113000 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | MEMPHIS, TN |
VIN pattern | XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 05/06/99 |
Was original owner? | N |
Anti-lock brakes | Y |
Cruise control | N |
Number of cylinders | 8 |
Drive train type | 4WD |
Transmission type | AUTO |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | CHUCK HUTTON |
Dealer's telephone number | 901-257-7550 |
Dealer's city | MEMPHIS |
Dealer's state code | TN |
Dealer's ZIP code | 38119 |