Issue ID | 510055 |
Internal NHTSA # | 10096220 |
Manufacurer | DAIMLERCHRYSLER CORPORATION |
Brand | DODGE |
Model | DURANGO |
Model Year | 1998 |
File date | 21/10/04 |
Component | SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT |
Product type code | VEHICLE |
Description of the problem | I had been hearing a loud noise when driving my 1998 dodge durango. When i took it in for service to change the oil & rotate the tires, which i do every 3000 miles, i asked the technicians at quinn motors, rt. 17, gloucester, va to check out the noise. They called & said that the front ball joints, tie rods etc would have to be replaced. The service manager, ken, told me that this was a saftey issure and severe injury could result if i kept driving the car & the problem was not fixed. I am now paying $1630. 00 for repairs of defective ball joints (& related components) on a 1998 vehicle with 122,000 miles on it. I understand that there have been other complaints from other durango owners who have had wheels come off and related ball joint problems. There was also a service bulletin #020498 issued by daimlerchrysler corp. On may 29, 1998 refering to suspension:front:control arm:lower ball joint, with a nhtsa item #601680. If there is a recall on this defective ball joint issue since the dealer told me injury could occur & that this was a safety issue, then i would like to be notified. *ak |
Vehicle Mileage at Failure | 122000 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | URBANNA, VA |
VIN pattern | 1B4HS28Z2WFXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | Y |
Cruise control | Y |
Number of cylinders | |
Drive train type | 4WD |
Transmission type | AUTO |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | QUINN MOTORS INC |
Dealer's telephone number | 804-693-2408 |
Dealer's city | SOUTH GLOUCESTER |
Dealer's state code | VA |
Dealer's ZIP code | 23061 |