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1998 Dodge DURANGO Suspension Rear Problems, Complaints and Defects

Issue ID	159303
Internal NHTSA #	707311
Manufacurer	DAIMLERCHRYSLER CORPORATION
Brand	DODGE
Model	DURANGO
Model Year	1998
File date	25/05/99
Component	SUSPENSION:REAR
Product type code	VEHICLE
Description of the problem	I was driving in a rainstorm and hit a pocket of water on the highway. I hydro-planed into a concrete barricade, hitting the wall at about a 40-45 degree angle. The rear end started to spin counter-clockwise, so i steered into the skid. This stopped the counter-clockwise skid, but threw me back into the barricade - hitting the entire driver side and more especially the rear wheel. When i hit the wall, the rear driver side leaf spring "whiplashed" in-board and cracked the gas tank. The crack is approximately 2-3 inches long. I did not notice the crack right away, and was able to continue home. The "low fuel warning light" came on and i stopped for gas. It was at this time that i noticed that the fuel was running out on the ground. I took the vehicle to the local dodge dealer for repair, and perhaps investigation into the faulty placement of the springs. They have ignored the situation and gave me the 800 number for chrysler customer relations. When i called them, i explained the situation and received basically a "so what ??" attitude. I am a property and casualty insurance agent and would not want any of my insurance carriers to needlessly pay claims for faulty design. I feel that this needs to be investigated as soon as possible to prevent the unnecessary loss of life and needless property damage. I was lucky that it was raining the night that this happened which lessened the "sparks" potential. Had there been sparks of metal on concrete, i would probably have been burned in the wreckage. I am reminded of the faulty placement of the saddle tanks on the gmc pickup trucks which caused millions of dollars in claims and settlements. I brought this up to chrysler and their question was "what do you want chrysler to do?". Your response will be greatly appreciated. *ak
Vehicle Mileage at Failure
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	TYLER, TX
VIN pattern	1B4HS28Y9WFXXXXXX
Was vehicle invloved in a crash?	Y
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	01/02/98
Was original owner?	Y
Anti-lock brakes	Y
Cruise control	Y
Number of cylinders
Drive train type	4WD
Transmission type
Vehicle speed	40
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

U5YPK816AJL491762 1FTFW1E85AFC54122 JNRCS1MW0JM710067 5NMZU3LB4JH092564 WDDHF8JB6GB267454 X9L21230050072406 YV1744856M2525415 9BMWF8DW7KM011304 U5YHB511AAL214235 WDDGF8BB3AR090824 W1K3G1CB4PL006734 1N6AA1F49KN521304

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1998 Dodge DURANGO Suspension Rear Problems, Complaints and Defects, Recalls and Failures

1998 Dodge DURANGO Suspension Rear Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?