Issue ID | 1111696 |
Internal NHTSA # | 10637117 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | DODGE |
Model | DURANGO |
Model Year | 2011 |
File date | 11/02/13 |
Component | AIR BAGS |
Product type code | VEHICLE |
Description of the problem | My airbag light has been coming on and off since i bought this suv brand new. I have taken it back to the dealer they clear the code cause they said nothing was wrong. Well now it is on and wont go off, the dealer wont send me my records i have requested them through chrysler dodge 3 months ago. The dealer is saying i have never brought it in for that which is not true. They are refusing to fix the two open recalls they want me to drive 80 miles to get it fixed they keep saying there is a legal issue and there is no legal issue. Chrysler dodge is believing everything they are saying with now proof. I have only this suv for my family and now the airbags will not deploy if in a wreck and chrysler has informed me they could deploy anytime. How is this safe??? Today i took it to a different auto place they hooked it up and got the code b1c29, low and behold went online i found 4 open complaints with the same problem, and the same service from chrysler they are putting lives at risk. My 16 year old daughter drives my suv and i have to worry about her cause no airbags, this is why i bought this suv for the safety aspects. Please get them to fix this and the two open recalls. Your my last hope. |
Vehicle Mileage at Failure | 5000 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | PINE , AZ |
VIN pattern | 1D4SE4GT7BCXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 8 |
Drive train type | AWD |
Transmission type | |
Vehicle speed | 50 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |