Issue ID | 1662498 |
Internal NHTSA # | 11325564 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | DODGE |
Model | DURANGO |
Model Year | 2011 |
File date | 20/05/20 |
Component | ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULA |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2011 dodge durango. The contact stated that when starting the ignition, multiple warning lights were illuminated and smoke was seen exiting from under the hood. The contact stated that the push to start button was depressed several times to turn the engine off and all electrical functions were disabled. The contact stated that her husband inspected the engine and discovered that the alternator had burnt. The vehicle was not drivable. The contact called lithia chrysler jeep dodge of billings (2229 king ave w, billings, mt 59102, (406) 206-3601) and made them aware of the failure. The vehicle had not been diagnosed or repaired by a dealer or independent mechanic. Upon investigation, the contact associated the failure with nhtsa campaign number: 17v435000 (electrical system), however her vin was not associated to the recall. The manufacturer had been informed of failure and confirmed that the vin was not included in the recall. The failure mileage was approximately 127,000. |
Vehicle Mileage at Failure | 127000 |
Number of Occurences | |
Source of the issue | HOTLINE VOQ |
City and State | BILLINGS, MN |
VIN pattern | 1D4SE5GT2BCXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | Y |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |