Issue ID | 1006867 |
Internal NHTSA # | 10537763 |
Manufacurer | Chrysler Group LLC |
Brand | DODGE |
Model | DURANGO |
Model Year | 2011 |
File date | 29/07/13 |
Component | ELECTRICAL SYSTEM |
Product type code | VEHICLE |
Description of the problem | I own a 2011 dodge durango. I attempted to start the vehicle but it would not power on. The vechicle was broght to the dealer which said the issue was with the wins module and it had to be reprogrammed, after that did not solve the issue and the wins module was repalced. That still did not solve the issue so the vehicle was diagnosed as having an issue with the totally integrated power module (tipm). The manufacturer was made aware of the issue and is fully aware of the issue with this part. The part was ordered, and was back ordered and due on 8/27, now i am being told that the part will not arrive until 9/15. My car has been at the dealer for a month already. Chrysler customer care is a voice but offers little or no help towards resolution. The part is obviously problematic and they can't keep them in stock. Can't blame the dealer when the chysler supply chain is so poorly managed. Luckly for me i bought an extended warranty. *tt |
Vehicle Mileage at Failure | 50131 |
Number of Occurences | 2 |
Source of the issue | NHTSA WEB SITE |
City and State | GETZVILLE, NY |
VIN pattern | 1D4SE5GT4BCXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 8 |
Drive train type | AWD |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |