Issue ID | 1011097 |
Internal NHTSA # | 10543696 |
Manufacurer | Chrysler Group LLC |
Brand | DODGE |
Model | DURANGO |
Model Year | 2011 |
File date | 21/05/13 |
Component | ELECTRICAL SYSTEM |
Product type code | VEHICLE |
Description of the problem | I have a 2011 dodge durango only had it for two years bought it brand new. Started having trouble with it not starting. I would push the button and some times it would start then it would die, so i took it to chrysler told them what it was doing, so they checked it out the first time saying that the software needs to be updated, so updated and said it was fixed took it home and in a couple of days it started doing the same thing again took it back, said that they had to too put new heads on it. So they kept it for a month called and kept telling me deferent stories that they put stuff on it and still not working, then going on three months saying they were waiting on a part called tipm and it is back ordered. And that it would be october 2013 before they get it. Got mad told them to put me in another vehicle went up there . All the sudden said are car was fixed . Brought it home and the next day it died on the railroad track and gas pouring out of it. One spark we would had burned up and get hit by the train. As i speak they still have are car telling us that the mechanic didn't tighten up the screws. This is crazy and something needs to be done . Don't see how they got the part so quick after telling me that it wouldn't be there until october 2013. And they have are car going on three months why do they still have it, if the part was put on and fixed. |
Vehicle Mileage at Failure | 23000 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | MOORE, OK |
VIN pattern | 1D4RD4GGXBCXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
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DoT tire identifier | |
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Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
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