Issue ID | 1013107 |
Internal NHTSA # | 10545075 |
Manufacurer | Chrysler Group LLC |
Brand | DODGE |
Model | DURANGO |
Model Year | 2011 |
File date | 28/08/13 |
Component | ELECTRICAL SYSTEM |
Product type code | VEHICLE |
Description of the problem | My 2011 durango does not start. It presents similar to how a car would in the past when the fuel pump would fail. The dealer did a "diagnostic" and initially said it was ok and it started right away. First stop on the way home at the store, it wouldn't start again. When we did get it started, it has now been sitting in our drive for a month waiting for a part the dealer identified as the tipm, total integrated power module. They said it was 1100 parts backordered, and gave a story about how the part is specific for the vehicle and how the part production were affected by the recession etc. The vehicle is almost done with it's third year production, moving to 4th year now, and they claim they have no part. We have now been told october 22 they may have the part, after being told it would be "no later that 9/23/13". The dealership (and another local one) have been looking for resolution, and despite having a case manager at dodge, still getting run around. We have heard this is fairly common for this to occur between 35000 and 75000 miles on this vehicle, and it manifest as various electronic issues from starting, to various signal and wiper malfunctions etc, anything electrical. |
Vehicle Mileage at Failure | 72500 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | CEDAR RAPIDS, IA |
VIN pattern | 1D4RE2GGXBCXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |