Issue ID | 1014578 |
Internal NHTSA # | 10546386 |
Manufacurer | Chrysler Group LLC |
Brand | DODGE |
Model | DURANGO |
Model Year | 2011 |
File date | 15/09/12 |
Component | ELECTRICAL SYSTEM |
Product type code | VEHICLE |
Description of the problem | I attempted to start my vehicle and it would not start if i stepped on the gas very hard and several time it would then start. I was then sitting at a red light and the car stalled in the middle of an intersection. I made an appointment with a local dodge dealership at motorwold. My appointment wasn't for several days and i continued to have problems starting my vehicle in which i would attempt to start the ignition and it wouldn't turn on and i would have to step on the gas very hard until it started. I then had my appointment with the dodge dealer at motorworld. I was told 2 days later that my vehicle had been diagnosed with a total tipm(total integrated power module) failure and that my car was unsafe to drive. I would told that the tipm was on an intergalactic back order and that there were no parts in usa and that over 1000 people throughout the us were awaiting this part. I was told that motorwold would not be able to get the tipm until approximately some time in november 2013. I was told that my warranty company fidelity whom i had an extended warranty through would only cover 1 day of rental. I was told that i needed to contact chrysler regarding a rental vehicle. I spend hours calling and on hold with chrysler with phone calls. I also have lodged a complaint with the department of consumer protection. At this time i am paying for vehicle that i can not drive. I am currently in a rental vehicle and it is unknown when my vehicle will be fixed. I fear that the tipm will be replaced with another faulty part. I fear someone will be seriously injured or killed due to this faulty vehicle. I am currently paying for a care that i can not drive bc it is unsafe. Dodge/chrysler needs to do something for their customers who were sold a faulty unsafe vehicle. |
Vehicle Mileage at Failure | 49996 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | WILKES BARRE, PA |
VIN pattern | 1D4RE2GG7BCXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 6 |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |