Issue ID | 1016022 |
Internal NHTSA # | 10547388 |
Manufacurer | Chrysler Group LLC |
Brand | DODGE |
Model | DURANGO |
Model Year | 2011 |
File date | 18/09/13 |
Component | ELECTRICAL SYSTEM |
Product type code | VEHICLE |
Description of the problem | The vehicle will not start, it cranks for a long time, then needs to be restarted 5 times plus before it starts, occasionally stalling out, before finally starting. This has been going on since 9/18/13. At times it leaves something running in the back of the vehicle by the fuel pump, even when the vehicle is turned off. Brought to the dealer on 9/23/13 and they found the problem to be the tipm (totally integrated power module), which is on a restricted backorder with no eta. We were told to pick up the vehicle and bring it back when the part comes in. My wife is 9 months pregnant and this is our family vehicle, which is unreliable. To make it worse the vehicle stalled going through an intersection the other day, when i was driving with my 1 year old in the backseat, and we were almost hit, luckily there was an angel looking over us, and the other vehicle stopped just in time. I have tried to reach out to dodge customer service about this, and they are not willing to pay for a loaner/rental and they can give no eta on the part, as there is a couple thousand on backorder. My family and dodge got lucky in this situation, but something needs to be done before this occurs again to someone else, and someone is injured or killed. |
Vehicle Mileage at Failure | 49300 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | GLENDALE , AZ |
VIN pattern | 1D4RD4GG7BCXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 6 |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |