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2011 Dodge DURANGO Electrical System Problems, Complaints and Defects

Issue ID	1026774
Internal NHTSA #	10555057
Manufacurer	Chrysler (FCA US LLC)
Brand	DODGE
Model	DURANGO
Model Year	2011
File date	04/10/13
Component	ELECTRICAL SYSTEM
Product type code	VEHICLE
Description of the problem	About 2 months ago (at around 50000 miles), i started experiencing problems with starting the vehicle. If i used the push button, it would just keep trying to turn over but wouldn't start. I removed the button, thinking that may have something to do with it but it didn't help the problem has continued to get worse, and today, it took approximately 20 tries turning the key to finally get it to start. For a few days i was able to start it by remotely starting it, but now that doesn't work either. About two weeks ago, i did take it to the dodge/chrysler/jeep dealer where it was purchased and who has performed all maintenance on the car since its purchase. They could not get it to "act up" but guessed that it is the tipm and quoted me $1,067 to repair/replace. I was told the part itself was $800. I was also told that chrysler was working on some sort of by-pass that should be available in march 2014, and will be much cheaper. Based on the fact that every day starting gets more problematic, there is no way i can wait until march to repair the vehicle. Every day i wonder if this is the day it won't start at all. On the other hand, from what i'm reading online, it appears i probably can't get the part anyway, because there are apparently so many orders for this part, that it is on back order and people are waiting months to get the part. I live rurally and have to have a reliable vehicle. I had a 2000 durango that never had any problems like this and was the main reason i bought this one. "bought" - meaning i still have over 3 years of payments left, and am facing major repair bills as well, which i can't afford. Disappointed is a very polite word for how i'm feeling right now. The consumer referenced recall # 14v530000. She is seeking reimbursement for the replacement of the tipm. Updated 02/04/15
Vehicle Mileage at Failure	50000
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	OCKLAWAHA, FL
VIN pattern	1D4RD4GG6BCXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	29/06/24
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders	6
Drive train type	RWD
Transmission type
Vehicle speed	0
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name	CENTRAL FLORIDA A/C/ & AUTOMOTIVE REPAIR
Dealer's telephone number	352-1236-5655
Dealer's city	SILVER SPRINGS
Dealer's state code	FL
Dealer's ZIP code	34488

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

VF34C5FWF55395052 3KPA24AB0KE211229 KNAFZ411XF5336050 UU15SDA1553497582 YV1LF68BCH1173335 3C4PDCEG6JT380315 1V2BR2CAXRC501289 KMHTE61DBCU073809 JTGRX12P8F8042026 YV1ZWBMUDL1377843 JMZGL6278Z1458177 WF0JXXGAHJJR23111

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2011 Dodge DURANGO Electrical System Problems, Complaints and Defects, Recalls and Failures

2011 Dodge DURANGO Electrical System Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?