Issue ID | 1128155 |
Internal NHTSA # | 10652515 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | DODGE |
Model | DURANGO |
Model Year | 2011 |
File date | 03/11/14 |
Component | ELECTRICAL SYSTEM |
Product type code | VEHICLE |
Description of the problem | My car started having trouble turning on and staying on. Eventually, after several attempts it would turn on. I took it to the dealer planet dodge (worse service ever) to be told that the vehicle is under the recall for the fuel relay pump (tipm). The part is being manufactured by chrysler which they are planning to fix it by adding a part but not replacing the tipm. In the recall it says the part required is not available yet. Upset i contacted chrysler to be told to either drive the vehicle like that which can shut off and cause a crash without warning or pay $1,000 to replace the tipm. Now, what upsets me is that they do not care at all whether you drive the car or not and/or if you crash and to be reimbursed chrysler has to changed the tipm (which they won't) and since they won't we will not be reimbursed. It is frustrating how they so nicely tell you to drive the car even though they know it can shut off without warning. Don't fall for the "refund" talk, they will not refund it!!!! |
Vehicle Mileage at Failure | 54300 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | MIAMI, FL |
VIN pattern | 1D4RD2GG0BCXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 6 |
Drive train type | RWD |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |