2011 Dodge DURANGO Electrical System Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Dodge DURANGO 2011 electrical system. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Dodge DURANGO 2011 electrical system and complaints other owners have filed.
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2011 Dodge DURANGO Electrical System Problems, Complaints and Defects

 Issue ID1137300
 Internal NHTSA #10662239
 ManufacurerChrysler (FCA US LLC)
 BrandDODGE
 ModelDURANGO
 Model Year2011
 File date03/12/14
 ComponentELECTRICAL SYSTEM
Product type codeVEHICLE
 Description of the problemWhile driving heard low moaning sound, 5 minutes later (still driving) battery light came on. I decided to take vehicle to auto parts store because it was late afternoon (~7:45pm) to see if my need was a battery. I asked technician to come and see if it was my battery or alternator, as i opened vehicle door to pop the hood, the suv was filled with smoke. The techs scurried to open the hood and waived smoke in attempt to remove the battery cable to disconnect power. I was rushing to get child out of car, because smoke was bellowing from underneath the hood. After technician removed the power cable from the stud under the hood, the fire and smoke from the alternator slowed and eventually went out. I called insurance company and had vehicle towed to dealer. Had i parked the vehicle in the garage for the night and sought support the following morning, i was informed that my 2011 dodge durango could have potentially caught fire in my garage, because power was continually being supplied to the alternator (over powering it). This is a serious, potential fatal system failure and needs immediate attention! Dealer confirmed the failed alternator and is charging me $855 dollars, and required prompting to engage discussion on possible recall. Dealer claimed no recall has been formalized. Due to my disbelief that dodge was unaware of this problem and persistence in questioning other potential customer complaints, the dealer began to advise that this was a previously known problem with "chrysler" that is being fixed by refurbishing alternators and selling them back to the dealer for $500. Dealer also stated the i could request repayment for my services once a formal recall disclosure was submitted to consumers. I am furious to see that is in fact a formal recall; nhtsa campaign number 14v634000.
 Vehicle Mileage at Failure75200
Number of Occurences1
Source of the issueNHTSA WEB SITE
 City and StatePOWDER SPRINGS, GA
VIN pattern 1D4RD2GG1BCXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?Y
 Was incedent reported to police?N
 Was medical attention required?N
 Was part original equipment?
No. of injured persons0
No. of fatalities0
 Date of purchase29/06/24
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders6
Drive train typeRWD
Transmission type
 Vehicle speed55
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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