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2011 Dodge DURANGO Electrical System Problems, Complaints and Defects

Issue ID	1171816
Internal NHTSA #	10703058
Manufacurer	Chrysler (FCA US LLC)
Brand	DODGE
Model	DURANGO
Model Year	2011
File date	29/03/15
Component	ELECTRICAL SYSTEM
Product type code	VEHICLE
Description of the problem	There was an electrical fire inside the cabin of the vehicle from within the headliner, directly above the drivers head, while the vehicle was in motion. The driver was forced to pull off to the side of the road as the cabin filled with smoke due to vision and respiratory distress. There was also additional damage to the exterior of the vehicle on the roof, as the fire burned long and hot enough to cause an unknown amount of structural and cosmetic damage to the roof. The fire department was also called to the scene during the incident to insure the fire was completely extinguished. We initially had our vehicle at a local dodge dealership on 02/23/15 to have multiple manufacturer recalls repaired. One of which was due to a potential fire hazard from the vanity/sun visor wiring in the headliner (chrysler recall p36). That recall work was completed, but we began to experience electrical issues with equipment that obtained power and ground (same electrical circuit and fuse) from this same circuit. Interior lights would flash and dim, and then ultimately ceased to function, then our steering wheel mounted controls stopped functioning entirely. We returned the vehicle to the dealership on 3/23/15 after talking with the dealership that previous week. They explained that a "pinched wire" from within the headliner had caused an issue in the circuit. However, they insisted that this pinched wire did not cause the steering wheel controls to stop functioning (which made the steering wheel control module inoperable due to electrical short), even though they shared the same wiring. We were able to retrieve our vehicle after additional repairs were completed on 3/27/15. The car was driven one time on 3/28/15, and then on 3/29/15 the fire started from within the cabin.
Vehicle Mileage at Failure	64500
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	SUMMERVILLE, SC
VIN pattern	1D4RD4GG3BCXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	Y
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	29/06/24
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders	6
Drive train type	RWD
Transmission type
Vehicle speed	40
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

TYBFB83BE4DU14401 KNARH81GBMA013235 5LMFU28R93LJ09923 MDHBN7AD5DG022688 YV1SZ58K711007115 WDB2200261A301826 4T1BF1FK7GU999849 NMTEZ20E10R105922 2GCEK19C7L1166267 5FNYF6H46KB003517 WVWZZZ3CZBP004884 VF1BG4TB635556423

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2011 Dodge DURANGO Electrical System Problems, Complaints and Defects, Recalls and Failures

2011 Dodge DURANGO Electrical System Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?