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2011 Dodge DURANGO Electrical System Problems, Complaints and Defects

Issue ID	1236686
Internal NHTSA #	10788811
Manufacurer	Chrysler (FCA US LLC)
Brand	DODGE
Model	DURANGO
Model Year	2011
File date	05/11/15
Component	ELECTRICAL SYSTEM
Product type code	VEHICLE
Description of the problem	Vehicle experienced failure of all electrical systems, while vehicle in motion at 45mph. I was driving on the highway and noticed my red "battery indicator" came on. I assumed it was a warning that it needed to be replaced. After approx 35 miles, the "driver's seatbelt unbuckled" warning came on (it was buckled) and that warning cycled off and on rapidly, and then other warnings to check this or that appeared. Within 30-60 seconds of that beginning, the a/c system shut down, the abs and traction control off lights came on, the windshield wipers turned on, and then i lost the power steering as well. I was able to steer just enough to angle into a gas station and put it into park. At that point, no electrical systems were functioning, the car could not be placed back in "neutral" to move it further, and we were unable to remove the key fob. There was a faint smell, like burning rubber or similar. The vehicle was towed to our home, as it is out of warranty (111k miles) and my husband wished to investigate the issue and repair himself, if possible. He removed the battery, approximately 3 hours after the vehicle was shut off, and it was still very hot to the touch. He replaced the battery with a new one, but within 1/2 mile drive the red "battery" indicator came back on and we immediately returned home. Upon further testing with a voltmeter, he determined the issue is the alternator. We believe this alternator is faulty and dangerous, however our vin number is not listed under the current recall (14v634000) of the 160 amp alternator (i am not sure what amp alternator i did have). My husband has opted to replace the alternator himself, rather than pay the dealership to do so, but we believe this should be investigated further as the possibility of an accident seems pretty high in this type of total electrical failure.
Vehicle Mileage at Failure	111000
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	TAYLOR, TX
VIN pattern	1D4RD4GGXBCXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	29/06/24
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	45
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

2G1FP32P0S2133238 JSAGJB74V00111688 ZDMAA00AAFB000744 JM1BC1414V0123428 KMHSH81WP6U024413 KMHDH41F8GU539551 Y6DTF69Y0A0241584 19XFB2F55CE317945 WBAUY11060F209817 VF3XS9HM0FZ062315 SMTTJ9152G6275101 WAUZZZ8E77A126438

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2011 Dodge DURANGO Electrical System Problems, Complaints and Defects, Recalls and Failures

2011 Dodge DURANGO Electrical System Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?