Issue ID | 1252050 |
Internal NHTSA # | 10819022 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | DODGE |
Model | DURANGO |
Model Year | 2011 |
File date | 22/12/15 |
Component | ELECTRICAL SYSTEM |
Product type code | VEHICLE |
Description of the problem | Purchased new 2011 dodge durango in 2011, i wasl driving to work this week locally and dec 22,2015 battery light came on. Before the light came on i was driving with kids in the card and smelled burning in car thought it was exhaust from outside traffic. Another day my mom was in the car with me going shopping and she said she smelled something burning. Battery went because alternator was bad as per the auto place the wires were burned according to autoplace alternator bad,i contacted dodge and provided receipt copies from the auto place that the alternator was bad but they said because warranty was up at 36,000 miles they wont reimburse me and there was nothing they could do but to make a complaint to nhtsa. This needs to be recalled, i have seen over 400 complaints and safety issues, how many people do they want to get injured before they recall? Dealership is no longer around. If does not get recalled i will make sure to turn this one back and never purchase from dodge again and will contact the media to expose dodge for putting not recalling this alternator and putting the safety of families in harms way. I hope nothing else happens, i am always in the truck with my kids and i am really nervous driving my truck now and worried if something else is going to happen when we are in the car. This should have never happened to a brand new truck. I have had used cars longer than this and never once had a problem with any issues with the cars. This is a serious matter and hope it can be taken care of immediately. |
Vehicle Mileage at Failure | |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | SELDEN, NY |
VIN pattern | 1D4RE4GGXBCXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 40 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |