Issue ID | 1318743 |
Internal NHTSA # | 10907252 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | DODGE |
Model | DURANGO |
Model Year | 2011 |
File date | 05/09/16 |
Component | ELECTRICAL SYSTEM |
Product type code | VEHICLE |
Description of the problem | While driving on the freeway with my wife and three young children in my 2011 dodge durango crew i observed a smell of smoke from the hood compartment. Seconds later the instrument panel went haywire and every light began flashing. Heat began blowing from vents, wipers turned on by themselves. The car suddenly died and i lost control of steering as well as braking. I was barely able to make it to the side of the freeway. We removed the kids from the car so they would be safer. When the kids were out of the roadway i popped the hood and observed smoke coming from the alternator. I had to have my durango towed to my mechanic. My mechanic rebuilt the alternator but once it was rebuilt the car wouldn't start. Mechanic performed testing and determined that the pcm was fried and needed to be replaced. My mechanic notified me that the pcm and alternator for the 2011 durango was under recall. When i called chrysler they informed me that my durango was not included in the recall. Apparently their are three sizes of alternators in the 2011 durango 160amp, 180 amp, and 220amp. Only the 160 amp is covered under the recall. After researching online i have came across hundreds of other durango owners with the same problem. All 2011 dodge durango's should be recalled because this is the same exact issue as the durango's covered under the recall. This could have ended much worse as my children could have been hurt or worse yet killed. Dodge needs to take responsibility for their defective parts. The vehicle only has 54,000 miles. Way too early to be paying for this kind of repairs. |
Vehicle Mileage at Failure | 54000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | ROCHESTER, MI |
VIN pattern | 1D4RE4GG4BCXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 75 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |