Issue ID | 1351697 |
Internal NHTSA # | 10947643 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | DODGE |
Model | DURANGO |
Model Year | 2011 |
File date | 19/01/17 |
Component | ELECTRICAL SYSTEM |
Product type code | VEHICLE |
Description of the problem | Very unclear how my durango was not included in the mass recall of alternators that immediately stop working and start to burn. Mine did just this, stopping my vehicle in the middle of traffic and almost causing an accident. I also smelled burning and there was smoke coming from the engine. It was towed to a nearby auto shop whereupon the alternator was replaced but the vehicle still did not operate. It was then towed to ganley chrysler dodge and that alternator removed and another put in. The vehicle also incurred costly repairs to the computer (pcm) system failing due to the alternator. I do not feel this is a normal wear and tear issue at 85k miles. I have called chrysler and they refuse to assist, claiming i should not have had it repaired before calling them. The dealership never gave me an indication that i should proceed this way. |
Vehicle Mileage at Failure | 85417 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | BRECKSVILLE, OH |
VIN pattern | 1D4RE4GG3BCXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | Y |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 25 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |