Issue ID | 1455813 |
Internal NHTSA # | 11081142 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | DODGE |
Model | DURANGO |
Model Year | 2011 |
File date | 25/02/18 |
Component | ELECTRICAL SYSTEM |
Product type code | VEHICLE |
Description of the problem | T36 alternator. I got a recall in the mail for me to take my car to a dealership to diagnose my alternator. The dealership said that my alternator was not listed as affected from my vin. A while afterwards, i was driving with my friend in the car and my car systems slowly began to shut down and my vehicle began to smoke from under the hood. After having my vehicle towed by triple a to a local mechanic, the mechanic told me that my car's alternator had failed. I paid $638. 60 out of pocket for a replacement alternator. My car experienced the exact reasons for the t36 recall. Luckily i was pulling over from a city street as my vehicle lost power and caught on fire. But had i been going 60-70mph on the highway, i could've easily lost control of the failing vehicle and personally died. I have talked with chrysler about this issue several times and they insist that my vin does not show a faulty alternator. After having my car dangerously shut down on me and catch fire, chrysler phone operators don't seemed bothered with my situation because the t36 recall is "vin specific and doesn't apply to my vehicle." i'm wondering if i need to have a lawyer look into this to save other drivers from dangerous driving situations like the one i was put in. |
Vehicle Mileage at Failure | 73100 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | NEW PHILADELPHIA, OH |
VIN pattern | 1D4SE5GT7BCXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | Y |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 30 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |