Issue ID | 1483828 |
Internal NHTSA # | 11113364 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | DODGE |
Model | DURANGO |
Model Year | 2011 |
File date | 01/12/17 |
Component | ELECTRICAL SYSTEM |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2011 dodge durango. The contact received notification of nhtsa campaign numbers: 15v879000 (electrical system, interior lighting) and 17v572000 (service brakes, service brakes, hydraulic). The dealer (swope chrysler dodge jeep ram, 1012 n dixie ave, elizabethtown, ky 42701) was contacted and stated that they completed the repair for nhtsa campaign number: 17v572000 (service brakes, service brakes, hydraulic); however, the parts were unavailable for nhtsa campaign number: 15v879000 (electrical system, interior lighting). Upon leaving the dealer and conducting her own research, the contact found that the recall repair could not be completed within the 15 minute time frame after dropping off the vehicle. In addition, the contact stated that the recall was still opened per the vin. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. |
Vehicle Mileage at Failure | |
Number of Occurences | |
Source of the issue | HOTLINE VOQ |
City and State | ELIZABETHTOWN, KY |
VIN pattern | 1D4SE4GT1BCXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
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Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |