Issue ID | 1486107 |
Internal NHTSA # | 11115125 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | DODGE |
Model | DURANGO |
Model Year | 2011 |
File date | 30/04/18 |
Component | ELECTRICAL SYSTEM |
Product type code | VEHICLE |
Description of the problem | There was a burning smell & smoke coming from my car. After i turned the car off it went completely dead. I had the alternator and battery replaced by a local mechanic for $640. The next day the car died on me again in the turning lane of a busy street at 4pm. It would not take a boost. I had to wait 2 hours to have my car towed to a dodge dealer. The alternator was replaced again with a recall alternator but it was found the alternator also burned out the pcm. I had to pay $700 to have the pcm replaced. Dodge/chrysler recall dept assured me i would be reimbursed for the alternator, battery & pcm. It has been 2. 5 months & no reimbursement. I have submitted receipts 3 times by email & fax. This is the 2nd recall issue i have had with this car. In 2015 the tpm & battery were replaced. I was notified by phone of a sun visor light recall by a local dodge service center in march but i was not notified of any of the major recalls with the tpm, alternator or brake booster. |
Vehicle Mileage at Failure | 105000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | LUBBOCK, TX |
VIN pattern | 1D4RD4GG1BCXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 40 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |