Issue ID | 1459649 |
Internal NHTSA # | 11084331 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | DODGE |
Model | DURANGO |
Model Year | 2011 |
File date | 25/02/18 |
Component | ENGINE |
Product type code | VEHICLE |
Description of the problem | Today's date is april 10, 2018. Our 2011 dodge durango citadel began stalling and the engine shutting off without warning on february 25, 2018. It happened again on april 8th, 2018 and then again on april 9, 2018. Each time it has happened, there is no warning. The first time it happened my wife was making a right hand turn and almost ended up in a head-on collision. The second time it happened, i was making a stop after getting off an exit ramp. And the most recent time, 4/9/18, my wife was driving down a hill and coming to a stop at an intersection. The last two times we have experienced this. The vehicle loses all power, including brakes and power steering, which proves a little challenging if making a turn into traffic. I called chrysler in the us but because i purchased this vehicle used and was not aware that it was originally shipped and titled in canada, the us company proved not to be helpful. Ultimately, i am very concerned about this due to the potential for serious consequences. I have owned 4-5 chrysler products (2005 and 2011 dodge durangos, 2003 jeep grand cherokee and 2007 chrysler aspen. This is the first time with an engine issue and more importantly, poor customver service. I have done research on the internet and it could be anything from the tpim control module, the alternator, the fuel pump relay, etc. |
Vehicle Mileage at Failure | 117000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | CHARDON, OH |
VIN pattern | 1D4SE5GT5BCXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 15 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |