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2011 Dodge DURANGO Fuel Propulsion System Problems, Complaints and Defects

Issue ID	1052284
Internal NHTSA #	10575894
Manufacurer	Chrysler Group LLC
Brand	DODGE
Model	DURANGO
Model Year	2011
File date	01/11/13
Component	FUEL/PROPULSION SYSTEM
Product type code	VEHICLE
Description of the problem	Vehicle would not start, would start then it would shut off within a few seconds of being on, this would be repeated several times before the vehicle would stay on and we could drive it. Sometimes it would be fine for the rest of the day, other times it would be a continued problem throughout the same day. This has been ongoing since the first incident back in november of 013, and we did take it to the dealership where we purchased it new and they said it was only the computers needing to be calibrated or reset. We notified the dealer the problem still existed, but they did not find a solution. We informed the dealer of problems with the tipm module and that we felt this was the problem, the dealer denied this was the problem. It is now march, 2014 and in recent days we have experienced the vehicle's fuel line relay staying engaged after we have turned off and removed the key from the vehicle. This new problem will stay ongoing until we remove the m20 fuse. We have contacted the dealership and will bring it in. We physically went to the dealer and spoke with a sales rep. Who was giving us the impression he had no idea what the problem was and said that no one there could come out to hear the sound of the fuel line remaining engage, we would have to come back when a service personal can hear it and advise on it. We are extremely concerned that the fuel line relay remains active and engaged while the vehicle is standing, this could be potentially life threatening if it were to be rear ended or hit by a moving vehicle. We are concerned that our children, anyone in the vehicle could be seriously injured or killed if this were to happen. With hundreds of complaints from consumers with chrysler/dodge vehicles experiencing the very same problem and with a national back order on the very part that needs fixing, we find it unconscionable that there hasn't been a recall!!
Vehicle Mileage at Failure	65000
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	TEMECULA, CA
VIN pattern	1D4RD2GGXBCXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	29/06/24
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders	6
Drive train type
Transmission type
Vehicle speed	0
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

W0L0AHL4858121134 JTDKB20U877591309 XU3S0A1KS8ZB08744 WBAFF410X9L118855 3B7HF13Y3VG742758 3VWC17AU6GM520048 WDDMH4EB5EJ187884 MZ7GD58EA6H009344 KNAPH814BF5031289 JTJHY00W604237419 1GKS2GKC6GR366221 WBABT51083LS61596

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2011 Dodge DURANGO Fuel Propulsion System Problems, Complaints and Defects, Recalls and Failures

2011 Dodge DURANGO Fuel Propulsion System Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?