Issue ID | 1265960 |
Internal NHTSA # | 10838375 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | DODGE |
Model | DURANGO |
Model Year | 2011 |
File date | 04/11/15 |
Component | FUEL SYSTEM, GASOLINE |
Product type code | VEHICLE |
Description of the problem | 2011 dodge durango. Consumer writes in regards to fuel pump relay recall not completed as stated by dealership work order. *smd the consumer stated three recalls were completed on her vehicle february 3, 2015. Nine months later, the vehicle would not start. With some assistance, the consumer was able to start the vehicle. The consumer took the vehicle to her local mechanic, he suggested she take it to the dealer, because he noticed in the computer the fuel pump relay from a recall, had not been installed and that could have been the reason why the vehicle did not start. The consumer informed the mechanic, it was replaced in february 15, 2015, which was one of the three recalls performed. When the consumer arrived at the dealer, they informed the consumer, the recall had not been performed and the computer read as incomplete. The parts for the recall had to be ordered. *jb |
Vehicle Mileage at Failure | |
Number of Occurences | 1 |
Source of the issue | CONSUMER LETTER |
City and State | LATHROP, CA |
VIN pattern | 1D4RE4GG3BCXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 6 |
Drive train type | AWD |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | CHUCK PATTERSON, INC |
Dealer's telephone number | 530-895-1771 |
Dealer's city | CHICO |
Dealer's state code | CA |
Dealer's ZIP code | 95926 |