Issue ID | 1014356 |
Internal NHTSA # | 10546228 |
Manufacurer | Chrysler Group LLC |
Brand | DODGE |
Model | DURANGO |
Model Year | 2011 |
File date | 16/09/13 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | Tipm=totally intergrated power module. This stops the vehicle from cranking properly. It keeps turning and turning after trying to use the push to start, it will crank, rev up and turn right back off if you use the key to start it, and it has already been flashed which did not fix the issue. I have learned from two dealerships that there is over 14,000 on backorder. They do not have a eta and they are trying to get consumers to pay for the vehicles if they do not have the basic warranty. I even purchased a extended warranty at the point of purchase and they stated that it is not covered. The cost for the part and repair they are trying to charge me is $1100. The dealership i went to advised me to contact dodge at 1-800-423-6343 and i spoke with someone whom stated it was covered, it is noted in my file 3 times by 3 different people that it is covered and then i called the dealership to see if they knew when they would get some to get me on a list and they said it is not covered, had to start all over again with speaking with dodge at the 1800 number and going back and forth. I have only had my vehicle for 10 months and of course it was more than 20,000 which makes me livid that i would even have car trouble this early in the loan. I am not going to stop until it is fixed properly and people should not be responsible for this it should be on recall. |
Vehicle Mileage at Failure | 47623 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | ALTAMONTE SPRINGS , FL |
VIN pattern | XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |