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2011 Dodge DURANGO Power Train Problems, Complaints and Defects

Issue ID	1116569
Internal NHTSA #	10640454
Manufacurer	Chrysler (FCA US LLC)
Brand	DODGE
Model	DURANGO
Model Year	2011
File date	05/09/14
Component	POWER TRAIN
Product type code	VEHICLE
Description of the problem	Vehicle was purchased on 9/1/14 and began exhibiting problems in first five days. 9/3/14, the car did not start on the first push of button, but started on the second attempt. On 9/5/14, the car was running and in park, i attempted to put the car in gear (drive) and it began shaking side to side. The car did not move when i pushed the accelerator. I put it back in park and hit the stop button and the engine turned off. It started on the next attempt. On 9/20/14, had a similar problem starting, but this time it took multiple attempts and the engine sputtered a bit and eventually shut off. I tried it again and it worked. My daughter attempted to start the car the same day and had the same issue. 9/21/14 experience the same issues with the car not starting. On 9/22/14, i drove it to work and it started fine. Upon leaving work the car failed to start on three attempts, but eventually started. When i stopped 15 minutes later the car would not start again. I placed one foot on the brake and i hit the accelerator as i started the car and it worked. I drove home and attempted to start it again to take it to the dealership, but it would not start. After several attempts it fired up, but began shaking really hard side to side. I put it in drive and the shaking was worse. I put it back in park and the car began sputtering and lurched forward as the engine shut down. I was able to start it a few minutes later and drive to the dealership. It has been at the dealership since 9/22/14 and they have not been able to fix it. I spoke with a chrysler representative who indicated that a recall for the fuel pump relay would go into effect on 10/24/14. The dealership has asked me to take the car until the recall is in effect, despite the fact that both they and chrysler are acknowledging the safety defect. I refuse to put my family at risk in a clearly unsafe car!
Vehicle Mileage at Failure	35600
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	LAKEWOOD, WA
VIN pattern	1D4SE6GT8BCXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	29/06/24
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders	8
Drive train type	AWD
Transmission type
Vehicle speed	0
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

WDB1680332J915286 LRWYGCEK3MC139745 NMTBZ3BE30R067698 5N1DR2MMXKC582928 3VWC57BU1MN045049 W0L0AHL4882145904 LMGAT1L83R1318263 WVWZZZAUZLW130163 2GNAXUBV0K6254241 WDDHF4JB8BA267964 SCFDAM2C9PBL60123 KL47LBE23R3218571

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2011 Dodge DURANGO Power Train Problems, Complaints and Defects, Recalls and Failures

2011 Dodge DURANGO Power Train Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?