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2011 Dodge DURANGO Vehicle Speed Control Problems, Complaints and Defects

Issue ID	1697240
Internal NHTSA #	11364243
Manufacurer	Chrysler (FCA US LLC)
Brand	DODGE
Model	DURANGO
Model Year	2011
File date	19/06/20
Component	VEHICLE SPEED CONTROL
Product type code	VEHICLE
Description of the problem	I had a fuel pump relay replaced in 2015, and have had a lot of small problems with the electrical system over the years. Once the vehicle passed 80,000 miles this year all kinds of things started happening. The cooling system went haywire and my auto repair shop had to replace the radiator. I've been experiencing problems with my vehicle hesitating to start like it is not getting fuel, and have trouble accelerating so i cannot pull out in heavy traffic unless there is a good break which is absolutely ridiculous having a hemi v8 engine! I've been towed twice this year when the vehicle would not start at all but then it ended up starting when it got to my auto repair shop or the dealer. I was not only embarrassed but wasted time and money. My mechanic did a lot of diagnostics and ruled out everything except the fuel pump relay. I did some research and learned about the recall so i went to the dealer and asked them to apply the fix. They hassled me and said they 'can not trust your mechanics' and made me pay for diagnostics and said there was no fix for the recall. They ended up finding another problem basically telling me my mechanics were wrong and charged me over $800 for a new pcm. They did install a new fuel pump relay at my insistence even though it was the original part and not a fixed part. It resolved the starting issue and i stopped getting any warning lights. The vehicle still didn't accelerate or handle properly and not even four months later and the same problem is happening again! The fuel pump relay is obviously failing again and i am not confident the pcm had a problem if i'm still getting the same issues. Could it be the tipm i keep reading about? The dealer didn't mention that. I'm afraid i am going to be stranded with children or worse that the vehicle is going to cut out while moving in traffic!! This is an extremely unreasonable safety risk!
Vehicle Mileage at Failure	81000
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	FREDERICKSBURG, VA
VIN pattern	1D4SE5GT2BCXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	29/06/24
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	55
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

KMHCT41BEFU762101 LYVUZBMUDMB766539 WAUZZZ8V0EA066984 LBVTZ4106KSS19445 W0LPD6EU1D1113908 VF1CMSE0637111669 KL4CJASB3HB126734 5XXGU4L31JG194974 WP1AC2A21FLA15425 1FTBW1Y84NKA56140 1NKWGGGG6FJ111940 SUPTF69YD7W338647

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2011 Dodge DURANGO Vehicle Speed Control Problems, Complaints and Defects, Recalls and Failures

2011 Dodge DURANGO Vehicle Speed Control Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?