Issue ID | 1074193 |
Internal NHTSA # | 10596862 |
Manufacurer | Chrysler Group LLC |
Brand | DODGE |
Model | DURANGO |
Model Year | 2014 |
File date | 24/05/14 |
Component | ELECTRICAL SYSTEM |
Product type code | VEHICLE |
Description of the problem | While driving after leaving a store, the vehicle sounded a warning chime and then all of the electrical displays on the dash went dark. The vehicle downshifted into what seemed 4th gear from 8th gear and sudden deceleration was nored. The windshield wiper turned on and the center radio/climate display would flash on and off. The brief message that was displayed on the dash before it went out said something to the effect of, "do not change gear, do not turn off vehicle, drive directly to destination, by turning car off you may not be able to start it again". We drove to the dealership and they ran a diagnostic where they found several computer faults. The dealer had the vehicle a total of 11 days and changed the body control module. We got the vehicle back and three days later the same thing happened again. Worried that if this happened while driving down the interstate at speed, there could be a possible loss of control with the sudden downshift. |
Vehicle Mileage at Failure | 5200 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | DEBARY, FL |
VIN pattern | 1C4RDHDG9ECXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 6 |
Drive train type | |
Transmission type | |
Vehicle speed | 45 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |