Issue ID | 1725841 |
Internal NHTSA # | 11397020 |
Manufacurer | Chrysler (FCA US, LLC) |
Brand | DODGE |
Model | DURANGO |
Model Year | 2014 |
File date | 01/02/21 |
Component | ENGINE |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2014 dodge durango. The contact stated that a ticking noise occurred coming from the engine. The engine warning light illuminated. The contact also stated that the engine light was flickering. The vehicle was taken to an independent mechanic and was diagnosed however, the mechanic was unable to determine where the ticking noise was coming from. The mechanic informed the contact that it could be the lifter of the cylinder head. The contact stated that the oxygen sensor, spark plugs, and coil packs were replaced. The contact called jimmy britt chrysler jeep dodge ram (12114 us-301 s, statesboro, ga 30458) and informed the dealer of the failure, and was informed that there would be a fee for diagnostic testing. The contact was also informed by the dealer that chrysler had extended the warranty on the ticking failure however, her vehicle year was not included. The manufacturer was not made aware of the failure. The failure mileage was 156,000. |
Vehicle Mileage at Failure | 156000 |
Number of Occurences | |
Source of the issue | HOTLINE VOQ |
City and State | SYLVANIA, GA |
VIN pattern | 1C4RDHDGXECXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |