Issue ID | 1458462 |
Internal NHTSA # | 11083405 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | DODGE |
Model | DURANGO |
Model Year | 2014 |
File date | 01/04/15 |
Component | EXTERIOR LIGHTING |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2014 dodge durango. The contact was concerned that there was no oem replacement option for the headlight assembly on her vehicle. The contact took the vehicle to the dealer (safford chrysler jeep dodge ram fiat in winchester, va, (540) 667-5532) to have the headlight assemblies repaired. The manufacturer was unable to provide replacement oem light fixtures because the parts were no longer in production. The dealer installed aftermarket headlight assemblies, which failed to attach properly to the vehicle's bumper. The manufacturer was notified and informed the contact to work with the dealer. No further assistance was provided. The vehicle was not properly repaired. The failure mileage was not available. |
Vehicle Mileage at Failure | |
Number of Occurences | |
Source of the issue | HOTLINE VOQ |
City and State | INWOOD, WV |
VIN pattern | 1C4SDJET9ECXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
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Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
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Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |