Issue ID | 1493235 |
Internal NHTSA # | 11122918 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | DODGE |
Model | DURANGO |
Model Year | 2014 |
File date | 31/07/18 |
Component | EXTERIOR LIGHTING |
Product type code | VEHICLE |
Description of the problem | In july we approached our parked durango. My wife noticed the tail light was not as bright on the driver's side. I had remote started the car, so we could see the lights. Looking closer, we saw that it held water. I called the dealership and "googled" the problem. The dealership told me that there was no recall, and the warranty was expired. I was told that i could buy a new tail light for $1,200. I believe dodge intended owners to never (except in the case of a collision, or in other rare instances) need to replace such a pricey part, for the life of the vehicle. Hence the led. They offered no other remedy. This failure, on an essential safety element on the durango, has been noted by many folks on the web. I found a youtube video, which showed removing a few lift gate bolts would allow the water to escape, helping to limit the loss of more of the leds inside the housing. That worked, but is not a solution to the diminished lighting. We now have a small shower potential when standing under our lift gate. Lifting the tailgate removes water, which continues to collect during every rain, and each time we wash the vehicle. Leaving the bolts in a tray, inside the cabin, serves to remind me of this dilemma, and may allow insects to infiltrate the area. The water damage will only increase f there is no functioning seal, so at least, this provides an outlet (but only when i lift the gate). From my google search, i learned that the problem has also been noted on dodge chargers, and other products equipped with this same part, and the failure appears to stem from some micro fractures at the top of the fixture. This sounds like the manufacture of the light is flawed, poor materials were used, or assembly procedures have an over-torqued nut in that area. I sure would like some relief from this unsafe, and very expensive, situation. |
Vehicle Mileage at Failure | 0 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | INDIANAPOLIS, IN |
VIN pattern | 1C4SDJDT4ECXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |