Issue ID | 1427871 |
Internal NHTSA # | 11048770 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | DODGE |
Model | DURANGO |
Model Year | 2014 |
File date | 25/11/17 |
Component | SEATS:FRONT ASSEMBLY:HEAD RESTRAINT |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2014 dodge durango. While driving approximately 40 mph, an abnormal noise came from the vehicle. The contact noticed that the front passenger headrest fractured. The vehicle was taken to nyle maxwell chrysler (13401 ranch rd 620 n, austin, tx 78717), but a diagnostic test was not provided. The technician saw the failure and informed the contact that the headrest needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 45,600. *bf |
Vehicle Mileage at Failure | 45600 |
Number of Occurences | 1 |
Source of the issue | HOTLINE VOQ |
City and State | CEDAR PARK, TX |
VIN pattern | 1C4SDHCT3ECXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 01/02/16 |
Was original owner? | N |
Anti-lock brakes | Y |
Cruise control | Y |
Number of cylinders | 8 |
Drive train type | RWD |
Transmission type | AUTO |
Vehicle speed | 40 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | NORTH PARK LINCOLN |
Dealer's telephone number | 210-341-8841 |
Dealer's city | SAN ANTONIO |
Dealer's state code | TX |
Dealer's ZIP code | 78216 |