Issue ID | 1485727 |
Internal NHTSA # | 11114757 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | DODGE |
Model | DURANGO |
Model Year | 2014 |
File date | 10/07/18 |
Component | SEATS:FRONT ASSEMBLY:HEAD RESTRAINT |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2014 dodge durango. While driving at an unknown speed, the driver's side headrest detached and pushed against the back of the driver's head without warning. The vehicle was taken to blaise alexander chrysler jeep dodge (1080 e college ave, state college, pa 16801, 814-234-4321) where it was determined that there was no recall. The manufacturer was made aware of the failure and promised to call back; however, the contact did not receive a response. The vehicle was not diagnosed or repaired. The failure mileage was approximately 80,000. * |
Vehicle Mileage at Failure | 80000 |
Number of Occurences | 1 |
Source of the issue | HOTLINE VOQ |
City and State | HOWARD, PA |
VIN pattern | 1C4RDJEG2ECXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 26/07/14 |
Was original owner? | Y |
Anti-lock brakes | Y |
Cruise control | Y |
Number of cylinders | 6 |
Drive train type | AWD |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | BLAISE ALEXANDER CHRYSLER JEEP DODGE |
Dealer's telephone number | 814-234-4321 |
Dealer's city | STATE COLLEGE |
Dealer's state code | PA |
Dealer's ZIP code | 16801 |