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2014 Dodge DURANGO Seats Front Assembly Head Restraint Problems, Complaints and Defects

Issue ID	1506845
Internal NHTSA #	11141805
Manufacurer	Chrysler (FCA US LLC)
Brand	DODGE
Model	DURANGO
Model Year	2014
File date	14/10/18
Component	SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
Product type code	VEHICLE
Description of the problem	As i was driving to my son's football game, my headrest deployed and violently hit me in the back of the head. I hadn't hit anything or a pothole. I lost control of the car momentarily, but thankfully was not around other vehicles and was only going about 30 mph. It sounded like my airbag had deployed, but after looking around to find what happened, i noticed my passenger side headrest was out and so i felt behind my head and sure enough it had deployed as well. I ended up going to the er because of a head injury as i was disoriented and dizzy and had light sensitivity. I have been diagnosed with whiplash and have had headaches everyday since the accident. I am also seeing a chiropractor because my back is all messed up as well.dtjb
Vehicle Mileage at Failure	100000
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	HUMBLE, TX
VIN pattern	1C4RDHAG0ECXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	Y
Was part original equipment?
No. of injured persons	1
No. of fatalities	0
Date of purchase	29/06/24
Was original owner?	Y
Anti-lock brakes	N
Cruise control	N
Number of cylinders	6
Drive train type	RWD
Transmission type
Vehicle speed	30
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

2T2HZMAA1NC256471 VF1LBVA0540422545 WDDGF81X29R075644 VR7BDHNS0RE033907 WP1AE2A21FLA53300 JMBSRCK1ATU001751 WDB2030061F400404 JM7GG423361500946 LVRHDCAC2PN020706 WMA8N11020JV71303 5J6RT6H8XNL030814 MM8BP2S7A0W240280

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2014 Dodge DURANGO Seats Front Assembly Head Restraint Problems, Complaints and Defects, Recalls and Failures

2014 Dodge DURANGO Seats Front Assembly Head Restraint Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?