Issue ID | 1598572 |
Internal NHTSA # | 11253694 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | DODGE |
Model | DURANGO |
Model Year | 2014 |
File date | 06/08/19 |
Component | SERVICE BRAKES |
Product type code | VEHICLE |
Description of the problem | The brake warning light came on and stated low fluid. I topped off the fluid. I checked all wheels for leaks and found none. Several weeks later, the same warning appeared and break fluid was low again. I scheduled an appointment with apple dodge in hanover, pa. They found that the brake line had been rubbing on the steering column and rubbed a hole in the metal brake line causing the leak. This vehicle has never been in an accident and has never been "off-roading". I contacted dodge to request a refund of the brake system repair as i feel that this was a manufacturing defect and the vehicle left the factory with the condition of the brake line rubbing the steering column and this should be treated the same as a recall. Dodge case management # 59431690. I was notified by phone today, 9/6/19, that dodge would only refund 50% of the repair cost. This brake system failure could have caused a very serious accident and even death. Attached are copies of the invoice (2 pages), and pictures of the damaged brake line and worn area on the steering column. The vehicle has 50,084 miles on it. |
Vehicle Mileage at Failure | |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | LITTLESTOWN, PA |
VIN pattern | 1C4SDJET9ECXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
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Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |