Issue ID | 1138220 |
Internal NHTSA # | 10662933 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | DODGE |
Model | DURANGO |
Model Year | 2014 |
File date | 07/12/14 |
Component | STEERING |
Product type code | VEHICLE |
Description of the problem | Vehicle is a new company vehicle and had approximately 507 miles on it when the incident occurred. I was driving and vehicle lost power steering and started to smoke from under the hood. Pulled into next safe parking lot and opened hood. Couldn't see any flames and after about 5 - 10 minutes smoke stopped. Tried driving vehicle and it seemed ok except for no power steering. Drove vehicle home and called the 800 number for customer service for chrysler, dodge and they told me to call a local chrysler, dodge dealer for a service appointment. Called local dealer and they told me to bring vehicle in two days later for service. According to the invoice, the power steering pump leaked from behind the pulley. Fluid also leaked onto the serpentine belt. Updated 03/11/15 |
Vehicle Mileage at Failure | 507 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | BAYONNE, NJ |
VIN pattern | 1C4SDJFT6ECXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 8 |
Drive train type | AWD |
Transmission type | |
Vehicle speed | 30 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | HUDSON CHRYSLER JEEP |
Dealer's telephone number | 201-324-2030 |
Dealer's city | JERSEY CITY |
Dealer's state code | NJ |
Dealer's ZIP code | 07304 |