2014 Dodge DURANGO Suspension Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Dodge DURANGO 2014 suspension. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Dodge DURANGO 2014 suspension and complaints other owners have filed.
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2014 Dodge DURANGO Suspension Problems, Complaints and Defects

 Issue ID1511386
 Internal NHTSA #11149578
 ManufacurerChrysler (FCA US LLC)
 BrandDODGE
 ModelDURANGO
 Model Year2014
 File date18/10/18
 ComponentSUSPENSION
Product type codeVEHICLE
 Description of the problemI am experiencing a thumping noise in the rear end of my vehicle when moving on any surface with the slightest imperfection. When taken to the dealership to be checked out they found that the rear shocks are causing the abnormal noise. In my own research on these (rather expensive) shocks i have found that they should not be failing in under 100k miles which my vehicle is under and i have also found in a couple forums that they have a known defect. However chrysler claims there is no service bulletin or recall on them. Several independent repair shops have also made the comment that i should not be having this sort of issue with these shocks and that i should contact chrysler to see if they would cover them. The customer service rep that i spoke with at chrysler advised me to make a complaint with the nhtsa. Chrysler call reference number: 57340981. These particular shocks have been quoted to me by the factory service department at $477. 00 each and are not covered under the 5 year 100k mile power train warranty.
 Vehicle Mileage at Failure93000
Number of Occurences
Source of the issueNHTSA WEB SITE
 City and StateDITTMER, MO
VIN pattern 1C4RDJAG5ECXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?N
 Was part original equipment?
No. of injured persons
No. of fatalities
 Date of purchase29/06/24
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders
Drive train type
Transmission type
 Vehicle speed5
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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