Issue ID | 1425952 |
Internal NHTSA # | 11047267 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | DODGE |
Model | DURANGO |
Model Year | 2014 |
File date | 13/11/17 |
Component | WHEELS |
Product type code | VEHICLE |
Description of the problem | For 2 years we had issues with worn inner walls in front & steering shake. We brought it in with extended warranty along with video of noise from self diagnostic. Our concerns were dismissed by dealership & another automotive shop informed me that both front hubs were bad. Called dealership again & same dismissal. We changed both hubs at our own expense and problem fixed. Bushing was making horrendous noise and also dismissed by dealership. Changed that on our own expense and issue solved. Alternator was supposedly changed due to recall by dealership & after inspecting it, we have both agreed that the alternator hasn't been touched. Bolts show no signs of any type of torque and alternator is dusty and dirty as is the rest of the components in engine bay which also lead us to the conclusion. This vehicle was and i believe still is unsafe due to recall concerns and the local dealership absolutely refuses to acknowledge any wrong doing. I will be seeking further action against them and hope this doesn't continue to happen to others. |
Vehicle Mileage at Failure | 73000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | MAMOU, LA |
VIN pattern | 1C4RDHAG4ECXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 40 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |