2015 Dodge DURANGO Engine Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Dodge DURANGO 2015 engine. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Dodge DURANGO 2015 engine and complaints other owners have filed.
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2015 Dodge DURANGO Engine Problems, Complaints and Defects

 Issue ID1499221
 Internal NHTSA #11130639
 ManufacurerChrysler (FCA US LLC)
 BrandDODGE
 ModelDURANGO
 Model Year2015
 File date05/08/18
 ComponentENGINE
Product type codeVEHICLE
 Description of the problemDriving on freeway coming back from payson area and we heard a pop noise at drivers seat headrest and saw that the headrest popped open. We didn't know it was an airbag until a dodge dealer said that it was the airbag and it's not under warranty and can't take care of it. Kept asking if we were in a collision when the headrest broke and we were not! We were driving at about 65 miles an hour when that happened. We were also told that our motor mounts have to be replaced and the vehicle is only 3 years old. We have kept our vehicles for longer than this before and never had to replace motor mounts. Not sure if they are defective or if these problems are just because it is a dodge. I have never owned dodge before. I've been driving the vehicle with the headrest open for about 2 months now as one dodge dealer in tempe made me go to the one in avondale since that is where i purchased it from and i had to make appointments each time and it took forever to get the appointments for each. Now my neck hurts as a result of driving my vehicle with my head leaning forward and still i haven't heard from the warranty company or the dealership. I called an 800 # after the dealer told me they couldn't do anything and they were to call me back within 3 days and now it's been about 2 weeks and no word from them. The date below is approximate. Please help. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
 Vehicle Mileage at Failure55000
Number of Occurences1
Source of the issueCONSUMER LETTER
 City and StatePHOENIX, AZ
VIN pattern 1C4SDJET9FCXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?N
 Was part original equipment?
No. of injured persons
No. of fatalities
 Date of purchase29/06/24
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders8
Drive train typeAWD
Transmission type
 Vehicle speed65
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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