2015 Dodge DURANGO Vehicle Speed Control Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Dodge DURANGO 2015 vehicle speed control. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Dodge DURANGO 2015 vehicle speed control and complaints other owners have filed.
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2015 Dodge DURANGO Vehicle Speed Control Problems, Complaints and Defects

 Issue ID1538537
 Internal NHTSA #11180438
 ManufacurerChrysler (FCA US LLC)
 BrandDODGE
 ModelDURANGO
 Model Year2015
 File date11/01/19
 ComponentVEHICLE SPEED CONTROL
Product type codeVEHICLE
 Description of the problemOn 1/19/2019, i went to brake while driving my dodge durango, and the car violently shook, made a revving noise, and accelerated. My foot was to the floor and the car would not stop. I hit two cars in front of me, which was the only way the car actually stopped moving, and it wasn't until i turned the car completely off that the noise and shaking stopped. A case was opened with fiat chrysler corporate office the date of the accident. A 3rd party company was hired to investigate the vehicle and pull date off of the electronic data record. That report was forwarded to fca for review on 1/26/2019. To date, no one from fca has contacted me regarding the status of my case. I call daily only to be told i will receive a phone call from someone, which has yet to happen. No name, number, or contact information has been given to me. I was told a letter was mailed out to me from the legal department with fca on 2/6/2019. To date, no letter has arrived, and when i asked corporate for information on who sent the letter, i am not provided a name or number of anyone i can verbally speak with. I was also told several voicemail messages have been left for me, but when the representative went to confirm my phone number, they admitted they had no phone number on file for me - so how could a voicemail message be left? This accident occurred in front of an elementary school, during school drop off. The outcome could have been much worse, and the fact that no one from a large corporation is communicating with me is appalling. I have a vehicle that is un-drivable, and i am still paying a monthly payment, even though i cannot drive the car. I need information on the status of my case, and no one is providing it to me.
 Vehicle Mileage at Failure70000
Number of Occurences
Source of the issueNHTSA WEB SITE
 City and StateRANCHO CUCAMONGA, CA
VIN pattern 1C4RDHAG7FCXXXXXX
 Was vehicle invloved in a crash?Y
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?N
 Was part original equipment?
No. of injured persons
No. of fatalities
 Date of purchase29/06/24
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders
Drive train type
Transmission type
 Vehicle speed10
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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