Issue ID | 1496496 |
Internal NHTSA # | 11128435 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | DODGE |
Model | DURANGO |
Model Year | 2018 |
File date | 09/09/18 |
Component | VISIBILITY:WINDSHIELD |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2018 dodge durango. While driving in the rain, the sun roof and windshield leaked. The leaks caused the vehicle to shut off in the middle of a parking lot since the star connector was affected. The vehicle was towed to an independent mechanic and repaired, but the parts that were replaced were unknown. The contact stated that the failure recurred and the vehicle was taken back to the independent mechanic. Sealant was placed in the leak areas; however, after heavy rain, the vehicle shut off again due to water entering the vehicle. The vehicle was not diagnosed or repaired for the most recent failure. The manufacturer was notified of the failure and a case was opened, which was assigned to a case manger. An unknown local dealer called the contact and stated that, per the manufacturer, the windshield needed to be replaced in order to repair the vehicle. A loaner vehicle was to be provided during the contact's visit to the dealer. The failure mileage was 11,200. |
Vehicle Mileage at Failure | 11200 |
Number of Occurences | |
Source of the issue | HOTLINE VOQ |
City and State | CHAMBERSBURG, PA |
VIN pattern | 1C4RDJDG7JCXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |