2015 Dodge GRAND CARAVAN Air Bags Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Dodge GRAND CARAVAN 2015 air bags. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Dodge GRAND CARAVAN 2015 air bags and complaints other owners have filed.
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2015 Dodge GRAND CARAVAN Air Bags Problems, Complaints and Defects

 Issue ID1568589
 Internal NHTSA #11210753
 ManufacurerChrysler (FCA US LLC)
 BrandDODGE
 ModelGRAND CARAVAN
 Model Year2015
 File date27/05/19
 ComponentAIR BAGS
Product type codeVEHICLE
 Description of the problemThe passenger seat headrest deployed while the car was sitting in my driveway sometime between sunday evening (5/26) and tuesday afternoon (5/28). The car had not been involved in any accidents prior to or during this time frame. My husband and i had driven our 2015 dodge caravan on sunday. I was in the passenger seat. I am 8 months pregnant. On monday, we did not drive the van. On tuesday around 12 noon, with the car still in the driveway, i noticed that the passenger side headrest had basically exploded. I called the dealership where i had bought the van (a chevy dealership that had received it in a trade-in). They had never heard of such a thing and told me to bring in the van immediately. That afternoon, i (reluctantly) drove the van the 25 miles to the dealership, leaning forward as far as i could in the driver's seat in case it were to deploy. The dealership called me today, wednesday 5/29, to inform me that chrysler refuses to accept any responsibility for the defect, and would charge nearly $900 to cover the new headrest. Chevy generously offered to cover half the cost since i am a repeat customer, and they saw this as a severe safety issue. I declined, not wanting to spend over $400 to replace a defective part with another part, especially since this would not ease my worries about the safety of the driver's side. I plan to zip tie the headrests with multiple zip ties. There's no other solution at this time. Even if i were to pay to replace the broken passenger headrest, there is no guarantee at this point that either headrest is safe and will function as intended. I would not feel safe driving with one of these headrests ever again. I would trade in the vehicle, but i am worried this will cause significant financial harm since i only just acquired the vehicle in october 2018. Also, i will be having a baby in 1 month and have no money to spare.
 Vehicle Mileage at Failure75000
Number of Occurences
Source of the issueNHTSA WEB SITE
 City and StateMOORESVILLE, NC
VIN pattern 2C4RDGCG7FRXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?N
 Was part original equipment?
No. of injured persons
No. of fatalities
 Date of purchase29/06/24
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders
Drive train type
Transmission type
 Vehicle speed
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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