Issue ID | 1708187 |
Internal NHTSA # | 11377437 |
Manufacurer | Chrysler (FCA US, LLC) |
Brand | DODGE |
Model | GRAND CARAVAN |
Model Year | 2015 |
File date | 15/11/20 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2015 dodge grand caravan. The contact stated that while their wife was driving the vehicle went the vehicle's transmission started catching despite the driver's foot being on the brakes. The driver had to pull off to a nearby parking lot and turn the vehicle off to avoid hitting another vehicle. The vehicle left the vehicle parked for a few days before driving it to a nearby dealer (cumberland chrysler dodge jeep ram 1550 interstate dr, cookeville, tn 38501; (931) 263-0321) who stated that the transmission pump and transmission gears 4, 4, and 6, as well as, the transmission failed to find a gear after first gear. The vehicle's transmission and coolant pump needed to be replaced. The vehicle had not been repaired. The contact manufacturer was made aware of the issue and confirmed that their vehicle was not included in nhtsa campaign number: 16v461000 (power train) and referred them to nhtsa to file a complaint. The approximate failure mileage was 91,000. |
Vehicle Mileage at Failure | 91000 |
Number of Occurences | |
Source of the issue | HOTLINE VOQ |
City and State | COOKEVILLE, TN |
VIN pattern | 2C4RDGCG5FRXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |