2015 Dodge GRAND CARAVAN Seats Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Dodge GRAND CARAVAN 2015 seats. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Dodge GRAND CARAVAN 2015 seats and complaints other owners have filed.
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2015 Dodge GRAND CARAVAN Seats Problems, Complaints and Defects

 Issue ID1578750
 Internal NHTSA #11229347
 ManufacurerChrysler (FCA US LLC)
 BrandDODGE
 ModelGRAND CARAVAN
 Model Year2015
 File date29/06/19
 ComponentSEATS
Product type codeVEHICLE
 Description of the problemOn this 2015, florida based, dodge grand caravan with 58,640 miles, the passenger side active head restraint deployed with the car parked in the driveway and no one in it. It could not be reset as the thin plastic bracket that held a metal restraining bar in place disintegrated under the pressure of the deployment spring and released. In fact it appeared that multiple plastic parts had broken. Checking the internet, this appears to have happened in hundreds of other vehicles in multiple models and model years and dodge/chrysler has made no attempt to fix the problem or warn the owners. There are also at least two separate law firms pursuing class action lawsuits regarding this. There also appear to be hundreds of complaints on this site. If this happened on the driver's side while the car was in motion, an accident could have resulted. The dodge dealer said they have no obligation to fix this and that replacing each head restraint would cost close to $900. They also could not say the driver's side head restraint wouldn't also deploy unexpectedly. One wonders if there haven't already been significant or even fatal accidents related to this. Getting hit by the headrest would cause injury alone this appears poorly designed. The idea of putting a thin plastic bracket under constant strong spring pressure for years is just asking for trouble, especially for vehicles in florida where temperatures in parked vehicles can remain well over 120 all day. How can thin plastic be expected to take this for the life of the vehicle? These parts should be metal. I pushed the deployed headrest back together and secured it with two cable zip ties. As dodge can't tell me if the other headrest won't also deploy, i have also secured it with cable zip ties to guard against its unexpected deployment. Where is the nhtsa in all this? At least change the design.
 Vehicle Mileage at Failure58640
Number of Occurences
Source of the issueNHTSA WEB SITE
 City and StatePORT CHARLOTTE, FL
VIN pattern 2C4RDGBG6FRXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?N
 Was part original equipment?
No. of injured persons
No. of fatalities
 Date of purchase29/06/24
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders
Drive train type
Transmission type
 Vehicle speed0
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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