2015 Dodge GRAND CARAVAN Seats Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Dodge GRAND CARAVAN 2015 seats. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Dodge GRAND CARAVAN 2015 seats and complaints other owners have filed.
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2015 Dodge GRAND CARAVAN Seats Problems, Complaints and Defects

 Issue ID1637600
 Internal NHTSA #11301141
 ManufacurerChrysler (FCA US LLC)
 BrandDODGE
 ModelGRAND CARAVAN
 Model Year2015
 File date03/08/19
 ComponentSEATS
Product type codeVEHICLE
 Description of the problemAug 3, 2019 just got off interstate-44. I was stopped, & was getting gas at murphy usa, in a commercial lot, on a city street. Vehicle was parked, stationary and not running. I was outside the vehicle. My 3 son's were inside the van. My 15 year old son had his head on the passenger headrest when it randomly deployed for no reason at all. No wreck, no reason. The headrest popped so loudly i thought it was a gunshot near us. It frightened us all. My 15 yr old son had neck pain from the unexpected expulsion forward when his headrest randomly deployed for no reason... His pain continued as he began to get more stiff so he was scheduled , seen and adjusted at the chiropractor. He had a few appointments to get the pain to stop. I called graven chrysler of lebanon mo where i purchased the van to get it repaired. I was told i would be responsible for the replacement due to no recall yet!. The van has approx. 56,000 miles and i have extended warranty with bumper to bumper. I was then told both headrests would be replaced ubder the warranty yet that was over 6 months ago. I was still told today they cannot get new parts in. Maybe next month? I am scared to drive my vehicle! Had this happened while i was driving -it is likely i'd have wrecked and killed many people! !! This is a major, dangerous, defect in manufacturing! It is an extremely hazardous condition to drive with defective headrests! My son was injured, i 've feared driving it for 6 months and after 6 months still nothing has changed or been fixed,! It is embarrassing for us to have to tell people about he defect and ask them to sit in the back. This has to qualify for a recall! This should shame crysler dodge! It certainly is not acceptable business practice and leaving a spreading a poor reputation for our local dealer, as well as for all chrysler dodge brands. Someone will wreck if they haven't yet!
 Vehicle Mileage at Failure55000
Number of Occurences
Source of the issueNHTSA WEB SITE
 City and StateLEBANON, MO
VIN pattern 2C4RDGCG8FRXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?Y
 Was part original equipment?
No. of injured persons1
No. of fatalities0
 Date of purchase29/06/24
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders
Drive train type
Transmission type
 Vehicle speed0
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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