Issue ID | 1654502 |
Internal NHTSA # | 11319733 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | DODGE |
Model | GRAND CARAVAN |
Model Year | 2016 |
File date | 27/03/20 |
Component | ELECTRICAL SYSTEM |
Product type code | VEHICLE |
Description of the problem | Regarding 2016 dodge grand caravan, base model except for stow-n-go seats; no power windows. Vehicle purchased new in may 2017; probably had been sitting on the lot for close to a year. We've put on 32625 miles to date. With no warning, driver side sliding (translating) door power lock froze in locked position with door shut. Cannot move lock lever, manually or electrically and cannot open door from inside or outside the vehicle. Will be disassembling door lining panels from inside the vehicle to troubleshoot the problem. Anticipate having to replace door lock actuator or, at the least, freeing up the lock to restore function. Note: this driver's side door gets more lock-unlock cycles than the passenger side door as the key fob "unlock" button actuates the driver side doors with the first push, then unlocks the rest of the doors on the second push. "interior view" photo shows the beginning of my disassembly process. Need special tool to remove side panel. |
Vehicle Mileage at Failure | 32625 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | MUKILTEO, WA |
VIN pattern | 2C4RDGBG2GRXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |