Issue ID | 1680383 |
Internal NHTSA # | 11343689 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | DODGE |
Model | GRAND CARAVAN |
Model Year | 2016 |
File date | 31/07/20 |
Component | ELECTRICAL SYSTEM |
Product type code | VEHICLE |
Description of the problem | I own a 2016 dodge grand caravan. The driver's side sliding door will not unlock. There were no warning indicators illuminated. The vehicle was taken to landmark dodge in independence, mo and the identified the problem as a failed lock actuator with estimated cost of $1,000. The same vehicle had the lock actuator fail on the passenger side 2 years ago and had it fixed. The failure mileage was approximately 100,000. Obviously there is an issue with the lock actuators for this model vehicle as there are numerous complaints of the same issue. I believe this is a huge safety hazard because if we were in an accident or the car caught fire it would be very difficult to get my 4 kids out of the back seat using only the passenger side door, and that is assuming the accident didn't damage the passenger door. I believe this should be considered for a recall, the car is 4 years old and should not be having these issues. |
Vehicle Mileage at Failure | 100000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | GREENWOOD, MO |
VIN pattern | 2C4RDGCG4GRXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |