Issue ID | 1612982 |
Internal NHTSA # | 11270822 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | DODGE |
Model | GRAND CARAVAN |
Model Year | 2016 |
File date | 16/10/18 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | The transmission is all messed up. When you get in and start up the van and put it in gear it acts like you are feathering a manual transmission and it will slowly start to take off. When sifting through the gears it will sometimes slip, the rpms will rev up and down then jump into gear. Sometimes when it down shifts it will jerk when we are stopping, i have learned that this is call a bump stop by the techs. Also if we have 3 or 4 people in the van and we try and back up it jerks violently, it feels like you are on a bucking bronco. I have taken it to the dealer, audobon chrysler in henderson ky. They keep telling me that they can't duplicate the problem, and that their are no recalls on this van. It's funny that i can go on line and find all kinds of recalls about the power train and many other problems with the 2016 dodge grand caravans, but the dealer can't seem to find any recalls??? I can't recall the exact date when we purchased the van, i would have to look it up,it was about a year ago and we are still fighting with the dealer as of 10/24/2019 because the problem is ongoing and getting worse?? |
Vehicle Mileage at Failure | 35000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | EVANSVILLE, IN |
VIN pattern | 2C4RDGCG1GRXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |