Issue ID | 1642349 |
Internal NHTSA # | 11307676 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | DODGE |
Model | GRAND CARAVAN |
Model Year | 2016 |
File date | 10/10/19 |
Component | STRUCTURE:BODY |
Product type code | VEHICLE |
Description of the problem | Automatic second row passenger doors and or locks are sealed shut. The doors cannot be opened or closed and are sealed completely and totally shut. There is no manual over ride system to manually open and close the doors or to manually unlock the doors to open them. These are the doors that children use to get in and out of the vehicle as these are the seats that children, toddlers, and babies ride in. These doors are completely and totally sealed shut and cannot be opened manually. They may or may not be locked and cannot be unlocked manually either. The auto mechanic cannot get inside of these door panels to find out what is wrong even after stowing the seats as there is also no way to get the door panels off from the inside of the car while the doors are sealed shut. You have to open the doors to get the door panels off to look inside of the doors to see what is wrong. But, you cannot do this because the doors are sealed shut. Faulty and defective design and engineering! Serious safety issue for children! Mechanic cannot get any information from dodge about how to fix problem. Doors have been sealed shut for 6 months. Cannot get in or out of either door in second row. No manual override of any kind to use doors as manual doors. Automatic door design and automatic lock design are defective and present a serious safety issue. Dodge not telling dealers or mechanics how to fix this either. It is a mystery and dodge is not sharing information to get it fixed. |
Vehicle Mileage at Failure | 55000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | OVIEDO, FL |
VIN pattern | 2C4RDGCG9GRXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |